Resources
Articles on quoting, rates, operations and technology for DMCs and inbound travel agencies.
- AI for B2B travel
Why a chat layer on top of your current system won't quote accurately
Adding an AI assistant to a travel management system speeds up writing, not quoting. The real bottleneck is how supplier rates get loaded and kept up to date.
- AI for B2B travel
What AI can and cannot automate in a travel quote
Writing an itinerary is the easy part. Which parts of the travel quoting process AI automates today, which it doesn't, and where a person is still needed.
- Inbound operations
How to structure the quoting department of an inbound travel agency
From 2 people to a 20-person department: how to build a quoting team, what breaks at each growth stage, and when to add systems instead of more headcount.
- Rates and quoting
Rate types in inbound tourism: the complete guide by service type
An inbound tourism rate is defined by seven dimensions, not a single price. Complete guide to rate variants for accommodation, excursions and transfers.